Investors cry foul over Dubai property

Dubai: Complaints by investors and buyers are piling up against brokers and developers as Dubai's real estate market enters the New Year.

The latest complaints are regarding Emaar's treatment of investors and unresolved maintenance. Homeowners of serviced apartments in The Address in Downtown Burj Dubai say they have complained about nearly 100 problems but none have been dealt with yet.

"I was charged fees from December 21 and I went to stay there on December 26. The apartment was open and it was filthy. We called security and housekeeping but [were told] 'sorry' and nothing more," one apartment owner said in an e-mail to Gulf News.

One owner also said there has been a 300 per cent increase in management service fees.

Emaar, however, say the apartments are furnished and meet international standards. "Emaar's Quality Assurance team is working with contractors to rectify any concerns," a spokesperson said.

There has also been some confusion regarding developer Damac. Buyers of one-bed apartments in the company's Lakeside project were offered a BMW 3-series as part of a promotional deal in February.

The cars were supposed to be delivered to buyers in the third quarter of 2008, but around 130 people are still waiting for their cars, said one investor.

Damac was quick to respond and requested that unhappy investors contact them directly.



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